City Dot Net Internet Services and its management is ready to provide the best available services in the country with state-of-the-art technologies and certified technical staff. City Dot Net Internet Services guarantees its consumers for high-end solutions at cost effective rates. There will be no compromise in the service quality standards of the solutions provided to the consumers.

City Dot Net Internet Services will provide its consumers the highest service quality that is in line with best international practices. Consumers will experience excellent service and response 24 / 7 (if applicable).

The City Dot Net Internet Services will ensure service quality as per the license and the applicable legal regime administered/ regulated by PTA.

City Dot Net Internet Services commits and assures to follow the QoS parameters as per license requirement and compliance with other ‘Key Performance Indicators’ (KPIs) as specified by the Authority from time to time.